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Privacy Policy

Privacy

Your privacy is important to us, and this is how we collect, manage and use information about you via our company Hutton Road Ltd trading as Sportistars, (together, ‘Sportstars,’ ‘we,’ ‘us’ or ‘our’), and covers the information we collect on our site via email, cloud-based services, or otherwise provided by you to us during the course of our business.

In this privacy policy, ‘personal information’ covers information about any individual who is reasonably identifiable. Information may also include sensitive information about a specific person. Information does not include information that has been made anonymous, and cannot reasonably identify a specific person.

The site may contain links to third party sites or apps. These linked sites are not under our control and we are not responsible for content on these sites, nor are these sites subject to this policy.

We encourage you to review the privacy policies of third parties before using their applications or services to learn more about their privacy and information handling practices.

Sportistars take no responsibility whatsoever for any loss, damages or otherwise caused by disclosure of your information to any third parties accessed though our site.

Sportistars reserves the right to amend this privacy policy at any time

Information we collect

Sportistars only collects information that is reasonably necessary for our business relationship with you. This occurs when you fill out a form or purchase a service. We use information in relation to applicable data laws such as GDPR.

The personal information we collect includes:

Name, address, phone number, email address, social media information, payment information and other similar information when you set up an account or make a purchase. By providing such information to us you consent to its collection and use in accordance with this policy.

We may also collect information provided by you belonging to the recipient of a video, including their name.

Our site may allow you to submit content to us, such as a video, bio, photo, review, personal details, social media post or other communication, which may be considered sensitive information. Our site also allows athletes (‘stars’) to submit content and data. Any content submitted to our site is subject to the applicable terms of service, which gives Sportistars the rights to use it.

What do we use your information for?

Sportistars collects information to allow us to provide you with our services as requested by you, to personalise your experience and improve our site.

We receive and store certain types of information from you when you interact with our site to process transactions and help improve your overall online experience. Like other websites, may store ‘cookies’ and other web-based files on user devices to get certain types of information when your web browser, mobile phone, or other device accesses our site. This includes data on the pages you access, your computer IP address, device identifiers, the type of operating system you are using, your location, mobile network information, standard web log data and other information. This data includes type of browser and traffic to and from our site.

This data allows us to perform data analytics, including the use of Google Analytics which uses cookies to monitor traffic to, and use of, our site.

We also use this information to provide (or assess whether to provide) Sportistars products or services to you, such as the processing of orders and service notifications by email or SMS/ Whatsapp; and create personalised videos and experiences as purchased by you (note, unless you opt out, information, including your name, the recipient’s name and the video itself may be publicly displayed on our site and social media and may be shared, used or accessed by other people).

The email address you provide is used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

At Sportistars we take your privacy seriously and we implement a variety of security measures to maintain the safety of your personal information when you submit or access your personal information. If you have any questions or concerns please contact us at: info@sportistars.com.

Third parties

We may obtain information about you from third parties who you have approved giving us information. This may include information relating to any third party account that you link to your Sportistars account. When you contact our customer support team, related companies and affiliates, suppliers or service providers, or you respond to marketing or a survey we may collect this information at the time.

Disclosing Personal Information

We may share your information with other parties including:

Our partners, athletes on the site, advisors, suppliers, charity partners, business partners, companies that may invest or acquire us, and related companies and affiliates. Service providers who help us provide our services and business operations to help prevent fraud. Third parties when directed to by you or when necessary to protect our rights or those of athletes using our site.

Where appropriate we may disclose your personal information if we are required to do so by law, or if in good faith we believe such action is necessary to comply with the law a legal obligation. Or enforce our site policies, which includes behaviour our administrators deem to be racist, discriminatory or otherwise offensive, or protect ours or others rights, property, or safety. Non personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Some third parties will be located in jurisdictions and countries where privacy policies are not as stringent as in the UK, EU or US.

Where your personal details are disclosed, we take all reasonable measures to ensure your information is held, managed and accessed in accordance with appropriate standards for handling of information.

Sportistars take no responsibility whatsoever for any loss, damages or otherwise caused by disclosure of your information to any third parties accessed though our site.

Marketing

If you signed up to receive newsletters or other surveys, you can opt-out anytime by emailing: info@sportistars.com.

Cookies and third party analytical services

Cookies and log files may be used on our site to enhance User experience. A cookie is a small piece of information that is placed on your computer when you visit certain sites. When we refer to ‘cookies’ we include other technologies with similar purposes, such as tags and identifiers. When you first visit our sites using a new browser, or if you visit in private browsing mode, we will provide you with a cookies permission banner seeking your consent to use of cookies as required by law. From this banner you will be able to access our cookie management tool. By clicking OK or clicking through to any part of the site, we will start to manage your visit using cookies.

We use cookies to track IP addresses via our site to ascertain which web pages are visited and how often, to make our site more user friendly, to give you a better experience when you return to our site and to target advertising to you that we think you may be interested in.

Most web browsers automatically accept cookies. You can decline our cookies. However, declining them may interfere with your use of our site and cause some functions not to operate correctly.

Google and other third parties collect data about traffic to this site. Third party affiliates/advertising, targeting and analytics cookies, which are placed by or on behalf of independent advertisers/affiliate product suppliers who are advertising on our site. These cookies may be placed within the advertisement and elsewhere on our site by us or by your browser. They can allow the advertiser or your browser to tailor advertising to you when you visit other Websites.  They are used for statistical analysis by allowing the advertiser to count how many people have seen their advertisement or have seen it more than once, to make sure you are not repeatedly served with the same advertising messages.

Google Analytics also uses cookies to monitor traffic to, and use of, our site. Google uses this information on our behalf to evaluate your sites usage and to provide additional services. We will not identify you to Google. You can find out how Google Analytics uses data when you use our site, at www.google.com/policies/privacy/partners.

Children

You confirm that you are either more than 18 years of age, or you are a parent or legal guardian who consents and is responsible for obtaining the necessary consents from your child for handling their personal information as set out in this policy. You also agree that you will ensure your child’s compliance with this policy.

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older but parents or legal guardians may also hold accounts on behalf of their children.

Parents or legal guardians who obtain an account on behalf of a child will be liable for that account and able to access and amend all that child’s information. Children will not be able to access, delete or amend certain information or content in their account without such parent’s or guardian’s consent. How parents or guardians exercise their parental control is their decision and Sportistars does not control or restrict parental decisions to amend or delete information or content.

Protecting Information

Sportistars takes all reasonable technical and administrative security efforts to keep your personal information secure and protect it from loss, misuse, unauthorised access, disclosure and alteration. We also review our security procedures periodically, but despite our reasonable efforts, no security measure is 100% secure.

Contact

If you have any questions, comments or concerns about this policy, or wish to make a complaint just contact us at info@sportistars.com.